Privacy & Cookie Policy

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What are cookies?

 
Contrary to popular belief, cookies are not programs or applications. In fact, they don’t really do anything at all. They are simple text files which typically contain a few basic pieces of information: site details and a unique user ID.
 
On your first visit to our website a cookie file is downloaded to your browser. The next time you visit our site your browser will check to see if it has a relevant cookie stored and send that information back to our website server. This enables our site to ‘know’ that you’ve visited in the past and update our user information with basic details about your visit. No personal or confidential information is able to be uploaded to our site in this way.

 

What types of cookies we use

 
Our website uses just a few cookies: Google Analytics cookies for storing anonymous information about your visit, such as which pages you visit and how long for, and a user ID cookie for allowing website admins to login and make changes to the website (this latter cookie doesn’t affect visitors to our site).

 

What they do and how long they stay on your system

 
Cookie Name Purpose Expiration Time
_ga Used to distinguish users 2 years
_gid Used to distinguish users 24 hours
_gat Used to throttle request rate 1 minute
PHPSESSID Used to create a session ID for the admin section of the site After session has been logged out
 
You can read the Google Privacy Policies here.
 
 

How to disable cookies

 
Most browsers allow you to disable and delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain information about blocking and deleting cookies by visiting these links:  
Please be aware that blocking all cookies will have a negative impact upon the usability of many websites.

How we use cookie data

 
We may process data about your use of our website, known as ‘usage data’. The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation process, as well as information about the timing, frequency and pattern of use. This usage data may be processed for the purposes of analysing the use of our website. The legal basis for this processing is our legitimate interests, essentially monitoring and improving our website and services. 


How we use contact form data

 
When you submit our website contact form we will use the data provided to contact you about your enquiry and nothing more. If you opt-in to marketing communications via the tick box on our contact form, we reserve the right to contact you from time to time with relevant email marketing materials. You have the right to request that your personal data be removed from our database at any time, either by following the unsubscribe link on our marketing communications or simply by contacting us using the details below.

 

Website security

 
Our website is encrypted with a Secure Socket Layer (SSL) Certificate. SSL Certificates ensure a secure connection between a client and our website server, meaning you can submit personal details via our website without any fear of interception. You can find out whether you’re on a secure site by looking for the padlock icon next to the website domain name, or by simply checking the site address to make sure it starts ‘https’ as opposed to just ‘http’… The ‘s’ stands for secure!

 

Amendments

 
We may update this policy from time to time by publishing a new version to our website. We recommend checking this page every now and then to ensure you’re happy with any changes to this policy.

 

Contacting us

 
This website is owned and operated by Sovereign Conference, Exhibitions and Travel Incentives Ltd.
 
You can contact us:

Client Testimonials

Back from Black transformed all of the beams in our cottage in just a few days and as they promised without any mess. All of the grime, paint splotches, water marks and dark colouring magically disappeared and left a lovely pale weathered oak finish with all the old character in the wood enhanced.

Mr. & Mrs. Powell | Berkshire

I cannot believe the transformation in my cottage. Professional and prompt from the initial enquiry to when they left my home yesterday this Company were great to deal with.

We were so impressed with them and the outcome - goodbye black beams hello warm and welcoming rooms. Thank you Nick and Co!

Viv Berkeley | Bedfordshire

We are so happy, your work is amazing, stunning, clever. You have taken a Tudor farmhouse that felt like and old pub and turned it into a beautiful historic home. We are going to enjoy this house so much thanks to you. My parents live in Grade II house 20mins away, and they want their beams done!

P. Vellaccott | Raw TV Ltd.

We are delighted with the result, the house looks and feels so much warmer!

Rebecca | Suffolk

As you know, we are very pleased indeed with our beams. We can hardly believe that such a massive transformation has been completed in one week. If only it could all be done that quickly.

Mrs R. | Biddenden, Kent

We love the new beams – so much nicer than before, and everyone is admiring them. It has made such a big difference to both rooms, so thank you so much…

Charlie & Helen | Kent

I am so thrilled with my new beams, they have transformed the rooms!

Also could I say how great your workers were, polite, thorough and quick, couldn't be more pleased, what a painless experience.

Georgina | Surrey

We are really pleased with the results – its given the house a real facelift and a warmth we didn't have before. Please pass on our thanks to your team who worked really hard and for their thoughtful and discreet way in which they carried out the work.

Jerry | Kent

We have recently transformed our living room using the the techniques provided by Back from Black Beam Renovation Ltd. Having lived with the dark old beams in our house for 20 years always wanting them lightened and more natural we believed that sand blasting or latterly ice blasting would be our only solution. We could not face the invasive nature of either of these processes. We are absolutely delighted to have discovered "Back from Black", the process was clean and fast and the results are stunning.

Andrew & Christine | Essex

We love the new beams and staircase. You have done such an amazing job and it is the best thing we have ever done.

We had the new carpet fitted yesterday and it is looking lovely. I was so pleased with the transformation, I've contacted 25 Beautiful Homes to run an article about the house and your great work and they've just confirmed they'd love to feature the house and your work!

Thank you again for all your help and great workmanship.

Mrs W. | Kent